Jason's Oak Furniture sold us a bedroom set for over $5000.00\r
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We PAID IN FULL and simply asked them to hold the furniture while we built our house.\r
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We called them several times and asked them if it was a problem if they held a longer, because we weren't finished yet. ""No problem"", they said, ""they had a big warehouse.""\r
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When they closed their store in Asheville North Carolina. We went to their store in Greenville South Carolina, only to be told that the furniture was sold,\r
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They said that they were to order more and I thought ""no problem! That is great!""\r
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We got down to brass tacks, they said that they were going to charge is 10% more for the new model!\r
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We shouldn't pay more for the new model, when they sold our furniture without asking us!\r
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They finally agreed to give us our money back but now it was good cost 15% restocking fee; $772.35 . It was not restocked. It was sold! We never asked them to restock it or sell it.\r
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This whole thing was costing us money no matter which way we went. According to an attorney we spoke to in South Carolina, this was against the law, but it would cost more to pursue it that it was worth.\r
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This is quite a contrast to how we were treated by both Mattress Man in Asheville North Carolina (see the review I posted on them) or by Sears. Both of them mistakenly sold items that they were holding for us.\r
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Both of the other companies not only gave us full credit against you items, they both gave us better than new, better than what we paid for and neither one penalized us!\r
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Jason's Oak Furniture could learn something from Sears and Mattress Man about how to treat a customer.\r
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We bought no less than 18 different items from Jason's Oak Furniture over the years. We have been very loyal customers now they treat us like dirt!\r
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The owner, Jason Tharp, and his father, Doug Tharp were absolutely no help, and didn't give me the time of day. Ryan Wilterding may have had them hoodwinked because he told the biggest pack of lies I have ever seen in his reply to the BBB. No doubt he told Jason about the same things.\r
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Can you understand why they only get one star? One star was too much...\r
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This big give us the opportunity to buy an absolutely fabulous bedroom set, from Havertys. It was nicer in every respect and it did not leave a bad taste in our mouth that we would had had looking at Jason's furniture every day!\r
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See the review I did for Haverty and Mattress Man, Asheville North Carolina.\r
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