The University Shoppe

I received a gift from a friend from this store and it unfortunately did not fit. Trying to return this item, with a receipt, was an absolute nightmare. The older gentleman made it almost impossible to return and was very rude and derogatory in his attitude about me returning this gift. This makes me not want to buy anything from this store, especially a gift, so no one has to experience this poor excuse of customer service. more

I recently purchased a shirt from this place, and within 20 seconds of putting it on, it ripped. I tried taking it back to exchange it for the same shirt, but was told that since the tags had been removed they couldn't take it back. I tried this shirt on in their store, so why would I keep the tags on it once I got it home? It wasn't the store policy that got me, it was how rude the lady was. When I told her I would be sure to let people know how great their customer service is, she replied with, go ahead, tell them to go to Walmart! Then she proceeded to throw the shirt at me. Number one, I will never shop at The University Shop again, and I will make sure family and friends know about this. Number two, I don't shop at Walmart! I noticed that she catered to men that were in the store, but when a female walked up to the register she was cold. This is bad business! more