Workout Anytime Smyrna GA

id: 28806476
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3100 Highlands Pkwy SE
Smyrna, GA 30082

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(404) 939-2859
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The management at this gym is willing to make-up any lie to sell a membership. The General Manager will tell you he is the manager of many gyms, a former Mr Georgia, a world clas...

Shyster Management 11/23/2009

The management at this gym is willing to make-up any lie to sell a membership. The General Manager will tell you he is the manager of many gyms, a former Mr Georgia, a world class Powerlifter, a nutritionist, a strength coach or anything else he needs to say to get you to sign. None of these things are true. The truth is that the equipment is old and not well maintained. If you join, be prepared for broken down equipment and to train in a dirty gym. Cons: Old equipment and say anything attitude more

Poor Customer Service 11/8/2007

On August 20, 2007 I entered into a ?Membership Agreement? with Workout Anytime. The conditions of the agreement provided that ?ladies join free?. I paid a $20.00 enrollment fee and two monthly payments of $34.00. My total payment was $88.00.\r \r Per the agreement, consumers (I) have a right of cancellation via letter ?postmarked by Midnight on August 27, 2007?. I postmarked a certified letter to Workout Anytime prior to midnight on August 27, 2007 to cancel my membership.\r \r The agreement states and I quote upon cancellation of the agreement ?seller shall be entitled to retain a fee of $25.00 in addition to an amount equal to the value of services made available for use?. \r \r I used the membership/gym for less than one (1) week. However, I paid a membership enrollment fee and two full months. In my opinion I am due no less than a $51.00 refund.\r \r I made several attempts to discuss this matter with customer service and the company corporate office. None of my e-mails (total of 3), faxes (one was dated September 4, 2007), telephone calls (two where I left messages) nor my initial certified letter were responded to in any way. \r \r A company should not be able to retain money for services they did not provide. Per their contract I am entitled to a partial refund. This company has ignored all communication and resolution efforts. \r Pros: The deal sounds good. Cons: They don't respect their customers enough to return calls or communicate company policy. more
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