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Awful Experience - Review by citysearch c | Flat Rock Grille

Flat Rock Grille

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Awful Experience 9/14/2009

A late evening (7:30PM) visit last Sunday night was a disaster. Few diners but yet we were seated WAY in the back, indifferent wait staff (and WE had to get the trainee!!), evening booth and floor cleanup in progress, etc. Wrong wine order - we had to go to the bar ourselves to correct the idiot wait staff mistake (who didn't drink so didn't know chard from zin). Stale coffee - had to request a new batch be brewed. Dirty plate had to be returned, Selected menu item was specific about dressings, etc. but server came and had to ask redundant ""wadda' ya' want"" question. HELLO . . . the kitchen staff should know what the menu specified came with the meal. And then, to close out, the Mgr. didn't even offer to comp any portion of our meals. HEY -wanna' waste $50? Then eat here.\r OBTW - the Smothered Talapia dinner use to be awesome - HOWEVER, this meal was only $16 awhile ago and now prices out at $22. I'd say go to Bonefish. Pros: Potentially great menu Cons: Poor Service more
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