My husband and I are frequent regulars at Flat Rock Grille on Woodruff Road. The restaurant, like most, has it good and bad days, and like most, we have experienced both. The hospitality and genuine friendliness from most of the staff is very welcoming. Having once worked in the service industry, we usually dine at the bar.
The bartenders, overall, are very knowledgable about their wine list, the menu, and have an overall friendly attitude. We have been there when no one else is at the bar and when there are seats to be had. During the week for dinner, the bar is always good for a quick bite to eat. The weekends bring you double the pleasure with two bartenders and we usually go on Saturday nights. The obvious comraderie between all of the bartenders is obvious and it truly shows that they enjoy working together. Roxanne, Brandon, Erin & Krystal...thanks for all the great meals!
The servers, however, are not to be ignored. Occassionally, we do choose to sit at a table or have others with us. Some of the servers have been there for several years and very professional, quick, and efficient. For an entree option we reccommend the Wasabi Tuna or any of their fresh fish. All meals are prepared to order and they are usually able to cater to most dietary needs (i.e. my no butter syndrome).
Kudos to the management for all praise and concern you show to your tables. We have witness a few times, the disgruntled customers, and how the management chooses to handle those situations. They are also always helping their staff as necessary whether it's the bartenders with their tickets or the servers bussing their tables.
Thank you Flat Rock!
Pros: Great Service, Great Wine List, Great Fresh FisH!
Cons: Need to change out some draft beers maybe?
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